We know that investing in new doors and windows can be quite anxiety inducing - how do you know if your fitters are any good, how do you know if you are paying too much, do you really need to have the work done? Here are our top tips!
1.Is the person coming to assess your property a salesman or an experienced fitter?
When it comes to knowing what will work and what won't, there really is no replacement for hands on fitting experience. Here at Designer Doors we do not employ salesmen - you will be visited by Adam for a survey and he will be happy to advise you on your purchase. However, there will be no hard sell, no upselling and if there is another less expensive alternative, he will let you know. Meeting our customers' needs is always our primary focus.
2. Experience
Have they done this type of work before? Have they got pictures and customer references that they can share? Have they done any other properties in the area that you can go and have a look at? It really goes without saying that experience counts for so much. Adam has over 18 years industry experience. You can be reassured that he and the team will deliver a high-quality installation service. Check out our 5-star reviews on our google and facebook business pages.
3. Insurances and Guarantees
They should be able to demonstrate that they hold both public liability insurance and Double Glazing Installation, Service and Repair. Check how long your installation will be covered for. Our Assure registration means that you're covered for 10 years, even in the unlikely event that we cease trading
4.Quote or an Estimate?
This is really important. Ideally you want a fixed-price quote, not an estimate, so you know exactly how much you'll be paying out. Estimates can always be adjusted part way through a job and you could end up paying far more than you anticipate. Also check if VAT is included, as that will add another 20% on top.
5. Deposit or Cash Upfront?
It is quite usual to be asked for a deposit to secure your order and fitting. However, you should not expect to pay the full amount due until the job has been completed to your satisfaction. If you are unhappy with the installation at any point, then tell your fitter straight away! Issues can often be quickly and easily resolved as they occur. However, if you wait until everything has been completed it may take much longer and be more difficult to rectify.
Take your time with making the decision. Don’t feel pressured into saying yes to something that you are not entirely sure about. Ask questions and make sure you’re completely happy before you sign on the dotted line. Feel free to call or email us at the office anytime to discuss your requirements. We will be very happy to speak to you! 0800 8611018 or designerdoorrepairs@gmail.com